Why We’re Different
What’s the most expensive IT support in the world? Poor IT support.
For over 30 years, we’ve been serving the IT support needs for companies across the Southeast. We believe the key to our success is our 5SA™ Critical Thinking methodology.
Many of our clients were with another IT support provider before we engaged them. Industry stats say that over 70% of clients are unhappy with their current IT support. The reason for this is the lack of thoroughly thinking things through (only 1-2 steps ahead), resulting in unforeseen issues and creating the need for additional IT support.
Our clients stay with us because our methods significantly reduce their IT support needs. In fact, our MSP clients typically report a 40-60% reduction in IT support needs in their first year with us.
What Our Clients Say
We want you to know how much we appreciate your making a “house call” yesterday evening. Wow! What service!! We are delighted you would go above and beyond for us. Thank you so much!
We’ve used other IT consultants and MSP’s before; the big difference with NetCom is they consistently do a thorough, complete job and provide better ideas. Their 5SA™ process is real.
Search no more—I began using NetCom Systems, Inc. in July. They are terrific—the best IT support provider I have encountered in 20 years!”
Industry stats say over 70% of companies are not satisfied with their current IT support.
NetCom has been providing IT network design and support services for over 30 years.
We have a 97% client retention rating. Many of our clients have been with us for over 10 years.
What if you found an IT support provider that wanted to eliminate your need for IT support? Sounds crazy, right? That’s exactly our goal.
We don’t want to hire dozens of engineers to put out fires and resolve support issues. We want to prevent issues from happening in the first place. We want our techs to serve more clients with fewer problems, lowering costs for us – and our clients.
How do we do it?
We design solutions the right way using 5SA™ Critical Thinking.
We recommend solutions that meet your needs, not ours.
We implement solutions according to best practices, not just whatever fix works for the moment.
Want to learn more?
Are you ready for Techless IT™? Schedule your free 5SA™ infrastructure review today!