Why We’re Different
What’s the most expensive IT support in the world? Poor IT support.
For over 30 years, we’ve been serving the IT network infrastructure needs for companies across the Southeast. We believe the key to our success is our 5SA™ Critical Thinking methodology.
Most of our clients were with another IT support provider or consultant before we engaged them. Industry statistics say that over 70% of clients are unhappy with their current IT support. The reason for this is the lack of thoroughly thinking things through (only 1-2 steps ahead), which results in unforeseen issues and creates the need for additional IT support.
Our clients stay with us because our methods significantly reduce their IT support needs.
What Our Clients Say
Since we engaged NetCom, our overall application performance has probably risen by 30%. This boosts engineering productivity because users spend less time waiting and more time working.
We’ve used other IT consultants and MSP’s before; the big difference with NetCom is they consistently do a thorough, complete job and provide better ideas. Their 5SA™ process is real.
Search no more—I began using NetCom Systems, Inc. in July. They are terrific—the best IT support provider I have encountered in 20 years!”
Industry stats say over 70% of companies are not satisfied with their current IT support.
NetCom has been providing IT network design and support services for over 30 years.
We have a 97% client retention rating. Many of our clients have been with us for over 10 years.
Welcome To Techless IT™
What if you found an IT support provider that wanted to eliminate your need for IT support? Sounds crazy, right? That’s exactly our goal.
We don’t want to hire dozens of engineers to put out fires and resolve support issues. We want to prevent issues from happening in the first place. We want our techs to serve more clients with fewer problems, lowering costs for us – and our clients.
How do we do it?
We design solutions the right way using 5SA™ Critical Thinking.
We recommend solutions that meet your needs, not ours.
We implement solutions according to best practices, not just whatever fix works for the moment.
Want to learn more?
Are you ready for Techless IT™? Schedule your free 5SA™ infrastructure review today!